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How We Protect Your Personal Data

At super88 login, your personal data — from account registration details to transaction records via DANA, OVO, GoPay and QRIS — is handled with strict internal controls and…

Data encrypted at rest and in transitDANA, OVO, GoPay & QRIS transaction data protectedYour right to access and delete data24/7 privacy support channel availableIndonesia-specific data handling policy
super88 login How We Protect Your Personal Data
PRIVACY CONTACT PATHS

How to Reach Our Privacy Team

Our privacy support team is available around the clock, seven days a week, via live chat, email and our dedicated privacy request form.

Live Chat — 24 Hours Start a live chat session directly from your account dashboard at any hour.
Email Privacy Request Send a formal data request to our privacy inbox.
In-Account Privacy Form Log into your account, navigate to Settings, then Privacy, and submit a structured request…
DATA HANDLING STANDARDS

Six Ways We Safeguard Your Account Data

We have structured our data practices around six operational commitments — covering how we store your information, how long we keep it, and the controls that prevent unauthorised access.

End-to-End Encryption

All data transmitted between your device and our servers — including DANA deposit confirmations and OVO withdrawal requests — is encrypted using TLS 1.3. Data at rest is encrypted with AES-256 on our storage layer, preventing plain-text access even internally.

Cookie Policy and Control

We use session cookies to maintain your login state and analytics cookies to measure page performance. You can review and withdraw consent for non-essential cookies at any time via the cookie preference panel in your account settings without affecting your ability to log in.

Account Security Controls

Your account is protected by password hashing and optional two-factor authentication sent to your registered phone number. Any unrecognised login attempt triggers an automatic email alert to your registered address so you can act immediately.

Data Retention Schedule

Account profile data is retained for the duration of your active account plus three years after closure. Payment transaction records — including GoPay and QRIS entries — are kept for five years to comply with financial obligations, where local law requires it.

Third-Party Data Agreements

We share only the minimum necessary data with payment processors handling DANA, OVO, GoPay and QRIS transactions. Each processor is bound by a data-processing agreement that prohibits secondary use of your financial data for marketing or profiling purposes.

Your Right to Request Changes

You may request a copy of your stored data, correction of inaccurate details, or full deletion of your account data by contacting us via live chat or the in-account privacy form. We confirm receipt within two business hours and complete requests within 14 working days.

Privacy Policy: Questions We Get Asked Most

The following covers the questions we receive most often about how super88 login handles your data — from what is collected at registration to how you can exercise your rights as an account holder. If your question is not answered here, our live chat privacy agents are available at any hour.

We collect your name, email address, phone number, date of birth and the payment method you choose — DANA, OVO, GoPay or QRIS. We also log your device type, IP address and session timestamps to verify identity and secure your account against unauthorised access.

We share data only with payment processors required to complete your DANA, OVO, GoPay or QRIS transactions. These processors are bound by data-processing agreements. We do not sell, rent or trade your personal information to any other party for marketing purposes.

Account profile data is held for the life of your account plus three years after closure. Payment records — including every QRIS and GoPay transaction — are retained for five years to meet financial record-keeping requirements, where local law applies.

Log into your account, go to Settings, then Privacy, and submit a data access request form. Alternatively, contact us via live chat or email. We acknowledge requests within two business hours and deliver your data package within 14 working days.

Yes. Submit a deletion request through the in-account Privacy form or via live chat. We will remove your profile data and close your account. Transaction records may be retained for the legally required period depending on local law, but will not be used for any other purpose.

We use essential session cookies to keep you logged in and optional analytics cookies to improve page performance. You can withdraw consent for non-essential cookies in the cookie preference panel under your account settings at any time without losing access to your account.

Payment data transmitted through DANA and OVO channels is encrypted via TLS 1.3 in transit and AES-256 at rest. Our payment processor agreements prohibit use of your financial data for profiling. You can review all stored payment records inside your account transaction history.