What Data We Collect and Why
When you open an account with us, we collect your name, email address, phone number, and the payment method you select — whether that is DANA, OVO, GoPay or QRIS. We also log device identifiers, IP addresses, and session activity to verify your identity and prevent
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unauthorised access. Transaction metadata from your DANA or OVO deposits is retained for a minimum of five years to meet financial record-keeping obligations, where local law permits. We do not sell your data to third parties. Any data shared with payment processors such as GoPay or
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QRIS infrastructure providers is governed by data-processing agreements that bind them to the same confidentiality standards we apply internally. Your data rights depend on local law, and we aim to process all verified access or deletion requests within 14 working days.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.